Returns
30-Day Returns
If you are not delighted with your purchase, return it within 30 days for a full refund. Free UK returns, no quibble.
How to return
- Email [email protected] with your order number.
- We send you a free UK returns label.
- Pack the item back in its original packaging (or similar) and follow the instructions with your returns label.
- We refund within 3 working days of receipt.
Conditions
- Items must be unused and in original condition
- Personalised items cannot be returned unless faulty
- Free returns are for UK orders. Returns from outside the UK are at the customer's expense.
Faulty items
If an item arrives faulty or not as described, you are entitled to a repair, replacement or refund under UK consumer law. Email [email protected] with photos and your order number. Wear and tear from use is not a defect.